iPage is a web hosting company. Although it is not the largest company out there, iPage offers decent hosting at an affordable rate. On top of this, they offer excellent customer service.
iPage uses a control panel called vDeck. Some may consider this to be out dated. In spite of the fair amount of ease when using this interface, it would be best to give this portion an update. Upon logging in, the user can see his/her own domain name, as well as other websites. One helpful feature would be the video that gives a brief tour of the features available in order to manage the user’s own site. This also includes the disk usage, site builder, emails section, domain section, marketing, and account sections. The disk usage shows the amount the user has uploaded. The emails section offers a place to manage different mailboxes set up, along with web mail. The domain section allows the user to register a domain, or add other domains to the existing account. There are also the marketing service, which has Facebook ads and Google Adwords. The last, account settings, is pretty basic, giving the user a place to manage overall account settings.
The company offers iPage promo codes, simply for signing up for a full year. Some promotional material offered are $500 in marketing, a free Security Suite, and even Design Suite tools. There may even be weekend promos for the site, such as nearly $2 for the first few months, as well as lower cost promos outside of web hosting.
The contact and customer service for iPage is typical, having 24/7-phone support. The company states that residents of the United States will receive support from a representative in his/her own country. A live representative will answer and assist in account concerns. There is also a live chat feature available. iPage offers customers a full refund if running into more major issues, and are not happy with the service. Customers can cancel at any time, with no questions asked of them. If customers cancel during the first 30 days of usage, they will even receive a refund on the initial hosting reviews. iPage boats of having top quality customer service.